Are you changing with it? Ebay likely could improve your business. Many businesses, including recyclers, are using Ebay to buy and sell. I know recyclers that buy their saw blades for half what they used to pay, on Ebay. Virtually anything you could want is there, new or used. My wife wanted a dog
Many years ago in the auto salvage industry, there were the guys who handled import cars and the other guys who handled domestic cars. This is not a joke. If you handled import cars as an auto recycler in the mid-eighties, you were considered “different” and few in the industry wanted to talk to you.
If you have more than a couple of employees, ask them to give you at least three ideas of what you (their company) can do to increase their sales. Point out to salespersons that if their suggestions increase their individual sales, their income will increase as well. Don’t open up a Pandora’s Box with this.