I hope you learned a lot at the presentation about using the web to improve your sales that I gave recently at the ARA convention in Phoenix. It was so good to see old friends from the last 35 years and to make new ones. But, let’s get down to business. I gave you

  A good part of my consulting now is with small business owners who want to use the Internet to grow, almost always a smart move.  Most of these entrepreneurs are not getting a good ROI for their investment in Internet marketing. Mostly, they are not getting results because they are spending money in the

  The Internet is the fastest growing segment of used parts sales. According to the Internet Retailer, e-commerce for all types of goods and services in the U.S. will grow 13% in 2013 to 262 billion. More and more shops and do-it-yourselfers are hunting for the auto parts they need with smartphones, tablets, and laptops.